While walk-in service continues to remain suspended at this time, our customer service team is available by phoneand email during our normal business hours. Students should continue to remit payments online via my.harvard, or through wire transfer with Flywire or Western Union. Check payments and forms can be mailed to our office or dropped in the SFS drop boxlocated in the Smith Campus Center next to the security desk at the main elevator bank.
What if I can’t make the full monthly loan payment?
You will need to contact your account representative to make any payment arrangements at 1-800-343-5500 or 5501. For last names beginning A-J- contact Jennifer Kerr; for last names beginning K-Z contact Nadege Roseau.