Consumer Information

Basic Consumer Information

Consumer information items such as cost of attendance, how to apply for aid, and what aid is available vary by school. Please visit your school’s financial aid website for the information listed below.

  • Financial Aid Contacts
  • Cost of Attendance
  • Types of Financial Aid Available
  • How to Apply for Financial Aid
  • How Eligibility is Determined
  • How Aid is Awarded and Disbursed
  • Transfer Credit Policy
  • Financial Aid for Study Abroad
  • Satisfactory Academic Progress
  • Withdrawal and Refund Policies
  • Loan Entrance and Exit Requirements
  • Gainful Employment Disclosures
  • Accreditation
  • Degree and Training Programs Offered
  • Faculty and Others Offering Instruction
  • Facilities and Services for Disabled Students
  • Student Body Diversity
  • FERPA

In addition to school-specific consumer information, there is also information about Harvard's retention and graduation rates, and Federal Student Loans on these Federal websites:

Student Loans

Harvard University is committed to the highest standard of ethics and conduct, and financial aid staff are bound to the conflict of interest and commitment policies applicable to all Harvard employees. Harvard has adopted a Code of Conduct relating to educational loan programs.

Safety and Campus Security

Certain consumer information requirements are maintained by the Harvard University Police Department and by Harvard Campus Services. Those requirements include: crime statistics; fire statistics and logs; and alcohol and drug policies.

Information Security

Harvard has developed this Enterprise Information Security Policy to ensure that Harvard's technical resources are properly protected, that the integrity and privacy of confidential information is maintained, that information resources are available when they are needed and that users of these resources understand their responsibilities.

Student Inquiries and Complaints

The Financial Aid Offices at Harvard make every attempt to resolve student complaints promptly.  If you feel the situation was not resolved appropriately you may contact the University Ombudsman Office, the Massachusetts Department of Higher Education or the Federal Student Aid Ombudsman Group.