Student Account FAQs

Harvard University does not accept credit or debit cards. To review payment options, please see Methods of Payment.

The GradGuard Tuition Protection Plan offers a smart and affordable way to protect your college investment in the event of a medical withdrawal. To learn more and/or enroll in the tuition insurance plan, please visit the GradGuard website.

Tuition for the Fall semester is billed in mid-July for most schools. For the Spring semester, most schools bill tuition in mid-December. For exact bill dates, please see Manage your account or Make a payment

Harvard provides several options for international students to make a payment, including wire transfers through Convera. You can review these options on our Methods of Payment page.

To confirm that Harvard has received your payment, you can log-in to your account and view Account Details. 

You can set up other individuals as Delegates on your account. Delegates receive account notices and can make payments to your account. Please see Delegates for information about setting up this access.

To recover/reset your password or login name, please visit key.harvard.edu.

Yes. A refund is a check or direct deposit issued with funds withdrawn from your student account. To facilitate this withdrawal, refunds are "charged" to your student account.

In most situations, the refund check corresponds to a particular credit on your student account, such as an excess student loan, an overpayment, or a credit from your department. The credit is effectively a reversal of the refund charge, resulting in a net charge of $0.

If the refund is issued by direct deposit, funds are typically received in the bank account established in your my.harvard refund profile in a few days. Refunds by check should be received within two weeks at the mailing address specified in my.harvard

Viewed from a different perspective, the refund charge allows the necessary credits to be disbursed twice (once on your student account and once by direct deposit/check), while the actual refund is, as expected, only received once.

Should any other questions about your refund arise, please contact us.

Items on your student account are charged by many different departments within Harvard. These charges can only be modified or removed by the department that originally applied the charge. If you know where your charges originated, you can contact the department directly. See Questions About Charges for a list of departments that frequently post charges. If you are unsure where your charges originated, please contact us.

If you have a credit balance on your student account, you may be eligible for a refund. You can find out who to contact to request a refund by using our refund questionnaire.